Health systems run on technology that never stops. Our health system IT consulting keeps EHR, ERP, analytics and AI aligned so care and margins both stay steady.
// The challenge
Health systems juggle sprawling EHR and ERP technology, thin margins and constant demand for new capability. Every IT decision touches care, cost and compliance at once, with little room for a stalled project.
// Who we serve
Research, teaching and complex tertiary care put unique demands on IT. We help academic medical centers run and modernize it.
ExploreMulti-entity IDNs need systems that connect. We integrate and govern IT across every site, service line and EHR that you run.
ExploreLean teams, big expectations. We extend community hospitals with support, expertise and a right-sized IT strategy that fits.
ExploreLong-term, home health and skilled nursing each run their own EHRs. We support and connect post-acute care IT end-to-end.
ExploreWe provide specialized implementation and optimization services for procedural and ancillary areas that maximize efficiency, performance, and patient care.
ExploreVirtual care is now core, not a pilot. We help health systems select, integrate and scale the telehealth and patient platforms behind it.
ExploreRural and critical access hospitals often need to do more with less. Our rural health IT consulting brings big-system expertise, sized and priced for you.
ExploreClinics live and die by throughput and access. Our ambulatory care IT consulting optimizes the systems behind scheduling, visits and revenue.
Explore// How we help
Managed IT
Always-on support, service desks and application management for your teams.
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IT advisory
Strategy, governance and roadmaps that turn IT priorities into results.
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Analytics & AI
Trusted data, dashboards and AI that leaders can actually act on with care.
Explore// Success stories
Real outcomes from our clients.
View all success storiesShowing story 1 of 2: Large academic medical center
Our goal was to make capacity easier to manage by pulling the full care management optimization through the technology. Pivot Point understood that the build does not happen in a vacuum. They asked the right questions, partnered with our operational teams, and helped connect the people, process, and technology required to make the redesign real.
We are #1 Best in KLAS for Managed IT Services, but what health systems value most is a partner who stays, learns their environment and delivers.
// Our experts
Pres., Managed IT
Leads the Best in KLAS managed services teams behind your desk.
Partner, EHR
Guides Epic and EHR strategy from build through optimization.
Partner, Strategic Advisory
Shapes IT strategy, governance and roadmaps for health systems.
What’s keeping healthcare CIOs up at night? Our Client Advisory Board weighs in with their top five headaches for 2025. Read the blog.
Hospitals are navigating a tough financial landscape, with rising expenses, increasing bad debt, and declining patient volumes putting pressure on already tight margins. As costs continue to climb, many organizations are turning to IT as a strategic area for savings.
In a recent article from Healthcare IT Today, Michelle Lichte, Senior Partner of Professional Services, shares how organizations are using data analytics to improve claims management, utilization review, and care coordination.
Common questions from health system leaders evaluating a healthcare IT consulting partner.
Have any questions? →It spans the full estate - from hospital IT consulting for a single site to enterprise programs - covering managed services and service desks, EHR and ERP consulting, strategic advisory, and analytics and AI, all with a healthcare-specific lens.
