We help healthcare organizations with technology and clinical workflow optimization to reduce administrative burden, improve efficiency, and enable clinicians to focus on patient care.
// Why Pivot Point Consulting
Most firms treat workflow problems as technology problems and reconfigure screens. We start the other way around, with clinical workflow design grounded in how care teams work, so the EHR supports clinicians rather than adding burden.
That agility is backed by clinicians and informaticists who pair deep workflow redesign healthcare experience with real EHR expertise for truly lasting gains.
// Success story
Real outcomes from our clinical workflow optimization clients.
Read more success storiesShowing story 1 of 2: University hospital
// What we cover
Our clinical workflow design rebuilds order sets, documentation templates, care pathways and decision support, so the highest-friction parts of the EHR are reworked around how clinicians actually deliver care rather than how the system was first configured.
Certified Epic expertise across implementation, optimization, analytics and adoption enablement.
Redesign scheduling, registration and referral workflows so patients get in faster, in-network.
Connect clinical, operational and billing workflows to stop revenue leaking across the whole cycle.
In a recent webinar, industry leaders—including Pivot Point’s Chris Rogowski—shared practical insights into what successful deployment of Dragon Copilot looks like in rural hospital environments.
In today’s healthcare landscape, the greatest asset isn’t just our infrastructure, workforce, or technology—it’s our patients. Yet every day, health systems see patients slip through the cracks due to ineffective referral processes or poorly managed electronic medical record (EMR) transitions. The result? Massive losses in revenue, fragmented care, and weakened patient loyalty.
What’s keeping healthcare CIOs up at night? Our Client Advisory Board weighs in with their top five headaches for 2025. Read the blog.
Our most frequently asked clinical workflow optimization questions, answered.
Have any questions? →Clinical workflow optimization is the structured redesign of EHR content and processes, order sets, templates, pathways and decision support, so the system reduces variation and enables care rather than creating friction.
