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Post acute care EHR consulting

Long-term care and skilled nursing run on their own EHRs. Our post acute care EHR work supports and connects them to the wider system.

// The challenge

Care that continues past the hospital

Post-acute care spans long-term care, home health and skilled nursing, often on separate EHRs from the acute system. Disconnected records, thin IT support and rising compliance demands put continuity and reimbursement at risk.

  • Post-acute EHRs sit in data silos
  • Records do not follow the patient
  • Thin IT support for these settings
  • Compliance and reimbursement risk

// Our approach

Continuity across the journey

We support and connect the EHRs behind long-term care, home health and skilled nursing, so records follow the patient, compliance holds and post-acute settings get the IT attention they are usually denied.

// How we help

Support and integration for post-acute settings

Physician working in the EHR at his desk

EHR

EHR consulting

Support and optimize the EHRs behind long-term and home health care.

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Senior IT specialist at her laptop

Legacy

Legacy system support

Keep aging post-acute systems stable while you plan what's next.

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IT analysts at keyboards providing managed IT support

Managed services

Application managed services

Always-on support that extends your lean post-acute IT team well.

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Help desk analyst resolving a ticket at her workstation

Service desk

IT service desk

Tier 1 and Tier 2 help desk coverage for post-acute settings.

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// Success stories

Results that speak for themselves

Real outcomes from our clients.

View all success stories
University hospital
29%fewer length-of-stay outliers

Success story · Managed IT

Hospital system cuts length-of-stay outliers

Pivot Point turned a care management redesign into Epic tools, lowering the LOS Index from 1.04 to 0.99 and outlier volume by 29%.

Our goal was to make capacity easier to manage by pulling the full care management optimization through the technology. Pivot Point understood that the build does not happen in a vacuum. They asked the right questions, partnered with our operational teams, and helped connect the people, process, and technology required to make the redesign real.
Health System Representative
North California University Hospital System

// Built for post-acute care

Attention you deserve

We are #1 Best in KLAS for Managed IT Services with deep healthcare expertise, bringing post acute care EHR support and the depth and continuity focus that acute-centric IT teams often overlook.

Home health nurse checking a patient's blood pressure

// Our experts

Meet the experts behind your engagements

Elizabeth Kerch, Partner, EHR, Pivot Point Consulting

Elizabeth Kerch

Partner, EHR

Guides Epic and EHR strategy from build through optimization.

Epic & RCM · 20+ yrs
Max Hanner, Pres., Managed IT, Pivot Point Consulting

Max Hanner

Pres., Managed IT

Leads the Best in KLAS managed services teams for clients.

Managed Services · 12+ yrs
Molly Kalinowski, Vice Pres., Managed Services, Pivot Point Consulting

Molly Kalinowski

Vice Pres., Managed Services

Leads managed services team, including service desk and analysts.

Operations · 15+ yrs
//Work with us

Ready to connect post-acute care to the rest of the system?

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// FAQs

Post-acute care FAQs

Common questions from post-acute care leaders evaluating an EHR and IT partner.

Have any questions? →

Post-acute settings run setting-specific EHRs that rarely share a platform with the referring hospital, operate distributed sites with thin or no on-site IT, and live under regulatory reporting instruments unique to the setting. We consult, integrate, and support; we do not sell an EHR.